Last Updated: 01-11-2025
Welcome to Bin Ahmad Hardware & Electricals.
By accessing or using our website (www.binahmadhardware.com) and related services, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our website or making any purchases.
1) General Information
This website is owned and operated by Bin Ahmad Hardware & Electricals, a registered hardware and electrical supplier based in Kenya.
Throughout the site, the terms “we”, “us”, and “our” refer to Bin Ahmad Hardware & Electricals.
By using our website, you agree to these Terms & Conditions, our Privacy Policy, and any other policies posted on this site.
2) Use of the Website
You must be at least 18 years old to make purchases or request quotations.
You agree to use the website only for lawful purposes and not for any fraudulent or unauthorized activity.
You must not attempt to interfere with the website’s functionality or security.
3) Product Information
We make every effort to display accurate product descriptions, prices, and images.
However, minor variations may occur due to manufacturer updates or stock changes.
All products are subject to availability and may be withdrawn or replaced without notice.
4) Pricing and Payment
- Prices displayed are in Kenyan Shillings (KES) and are inclusive of applicable taxes (unless stated otherwise).
- We reserve the right to update prices at any time without prior notice.
- Payments can be made via cash, bank transfer, or mobile money (M-Pesa).
- Orders are processed only after full payment confirmation, unless otherwise agreed.
5) Orders and Delivery
- Orders may be placed through our website, email, or by phone.
- Delivery is available across Kenya, and shipping charges may apply depending on your location.
- Delivery timelines are estimates and may vary due to product availability or courier delays.
- Customers are required to inspect all items upon delivery and report any issues immediately.
6) Returns and Exchanges
We accept returns or exchanges for defective or incorrect items only.
To qualify for a return:
- Notify us within 7 days of receiving your order.
- The item must be unused, in original packaging, and accompanied by proof of purchase.
- We do not accept returns for products damaged due to misuse or normal wear and tear.
Please refer to our Return Policy (if applicable) for more details.
7) Warranties
All branded products are covered by their respective manufacturer warranties.
Warranty terms, conditions, and claim procedures vary depending on the product and brand.
Please contact us for assistance with warranty claims.
8) Limitation of Liability
While we strive to provide accurate information and reliable products, Bin Ahmad Hardware & Electricals shall not be liable for:
- Any indirect, incidental, or consequential damages resulting from the use of our products or website.
- Delays, errors, or interruptions beyond our control.
Your use of our products and website is at your own risk.
9) Intellectual Property
All website content — including text, images, graphics, and logos — is the property of Bin Ahmad Hardware & Electricals and is protected by copyright laws.
You may not copy, reproduce, or distribute any material without our written permission.
10) Privacy and Data Protection
We respect your privacy and protect your personal information as outlined in our Privacy Policy.
By using our website, you consent to the collection and use of your data in accordance with that policy.
11) Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically.